We make every effort to address your issue in a timely manner. Please contact us again if you do not receive a response within 24 hours. And be sure to add the PHOTOWORKSHOP.COM domain to your email filters to be certain our replies are not going to your spam folder.

NOTE: When contacting us by email, please include your full name with SUPPORT ISSUE as your subject line.

There are TWO Customer Service contacts, please choose the one that most closely resembles your issue:

Customer Service Line:

• Credit card changes/updates
• Upgrading from Workshop to Showcase Level
• Cancellations
• Billing Issues
• Membership Durations/Expirations
• Username/Password (Lost your password? Click here.)

CALL (for security of credit card info/changes):
24-Hour Toll Free Customer Service Hotline
Within the U.S.: (888) 556-6305
Outside the U.S.: +1 (661) 705-1373

OR EMAIL: photoworkshop@net-member.com

Direct Support Email Form

Click here to complete a form for issues regarding:

• Valid membership, but still cannot access the site
• Free user upgrading to paying member
• PPA or Invitation Codes
• Audio file problems
• Broken links
• Technical difficulties
• Tutorial and videos
• All other questions

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